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Cancellation Policy

Sedan Cancellations:

Cancellations of Sedan, Stretch, and Van made at least three (12) hours before the schedule pick up time will not be charged any penalties. If you cancel less than 12 hours, you would need to pay the full price minus toll fees or fuel surcharges.

Limousine Rental:

Stretch limousine & van rental require at least a 72-hour advance notice to cancel.

No Show / No Call (all services):

Can't locate your chauffeur at the time of your pick-up schedule? Contact us and let us locate your chauffeur or driver for you.


If you leave the pick-up point and do not inform our dispatch office, you will be charged full price including toll fees and fuel charges. There will be no exceptions.

Wedding & Prom Service:

For all wedding and prom events, there is a required 33% security deposit, which is refundable up to 30 days prior to the event. After this period, the deposit will no longer be refundable. To cancel please give us 72-hours notice to avoid any charges, if cancelled within 72 hours a full fare plus taxes will be charged, no exceptions.